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      • How do I integrate Smile ID in other countries or query other ID types?
      • What are the image types I can upload to Smile ID?
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    • Security Overview
    • Troubleshooting
      • Troubleshooting error 2204 & 2205 - "You're not authorized to do that"
      • Why is my Web API job taking so long?
      • Image capture issues on web client
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  1. FURTHER READING
  2. Troubleshooting

Why is my Web API job taking so long?

PreviousTroubleshooting error 2204 & 2205 - "You're not authorized to do that"NextImage capture issues on web client

Last updated 9 months ago

Was this helpful?

The timing of jobs can be affected by multiple factors.

Typically images captured by a phone not using the SDK are very large. This add significant time to the upload.

Larger files = Longer jobs

Learn more about how jobs are processed here.

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