FAQs
What are your support hours?What is agent mode?What is document autocapture?Asynchronous vs. SynchronousHow do I set up a callback?How to re-enroll, deactivate or delete a user?Add or remove team membersWhat are top-level keys?What are partner_params?How do job types map to the new product names?Is there an API I can use to monitor my wallet balance?Is there an API I can query to check the availability status of an ID type?How do I integrate Smile ID in other countries or query other ID types?What are the image types I can upload to Smile ID?Why aren't Kenyan IDs returning images for some IDs queried?Why are some of my bank verification requests returning 'ID authority unavailable'?How can I look up a specific user's data?Selfie best-practicesDocument capture best-practicesWhat happens under the hood?Guide to the user consent screenWhat is code 2302?Using the Demo App and Scanning QR codes
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