Phone Number Verification

Overview

The Phone Number Verification product is a low-friction solution designed to verify customer identities using their phone numbers. This product is especially beneficial for businesses targeting the unbanked population or those needing to comply with basic KYC regulations. The service is currently available in Kenya, Nigeria, South Africa, Tanzania and Uganda covering over 330 million phone numbers across these regions.

Integration Options

Only available via the REST APIs. There are two endpoints available: synchronous and asynchronous, but we strongly recommend using the asynchronous endpoint for most use cases due to its efficiency and ability to handle network delays better.

Supported Countries

Country

Phone Number Regex

Match Fields

Kenya

/^[0-9]{10}$/

ID Number

Nigeria

/^[0-9]{11}$/

First Name, Other Name, Last Name

South Africa

/^[0-9]{10}$/

First Name, Other Name, Last Name, ID Number

Tanzania

/^[0-9]{12}$/

First Name, Other Name, Last Name

Uganda

/^[0-9]{10}$/

First Name, Other Name, Last Name

Testing the Product in Sandbox

You can evaluate the Phone Number Verification product in Sandbox by utilizing the test data provided below:

Country
Test Phone Number
Test Last Name
Test First Name
Test Other Name
Test ID Number

Kenya

0000000000

N/A

N/A

N/A

00000000

Nigeria

00000000000

Leo

Joe

N/A

N/A

South Africa

0000000000

Leo

Joe

Doe

0000000000000

Tanzania

000000000000

Leo

Joe

Doe

N/A

Uganda

0000000000

Leo

Joe

Doe

N/A

How to Use the Test Data

There are four simulated Results to test your integration:

Final Digit

Simulated Result

Code

0 e.g. 0000000000

Varies based on match_fields

Varies based on match_fields

1 e.g0000000001

Failure, no record found

1023

2 e.g. 0000000002

Invalid phone number format

2413

3 e.g. 0000000003

Database unavailable/unknown network issue

1015

Endpoints

Asynchronous vs. Synchronous Endpoints

  • Endpoint: /v2/async-verify-phone

  • Method: POST

  • Description: This endpoint allows you to verify a phone number asynchronously. The recommended approach for most integrations, it enables better handling of requests and is less prone to network-related issues.

API Documentation

This section provides a detailed overview of all available API endpoints for the Phone Number Verification service.

Request Headers

Header

Description

Example

smileid-partner-id

Your Smile ID partner ID.

002

smileid-request-signature

A signature to authenticate the request.

sample-signature

smileid-timestamp

The timestamp of the request.

2024-07-30T19:16:56.426Z

smileid-source-sdk

The source SDK identifier.

rest_api

smileid-source-sdk-version

The version of the source SDK.

1.0.0

Request Body Example

{ "callback_url": "https://webhook.site/c5b9a01f-f224-494a-86b8-39ffe0c292a4",
"country": "ZA", "phone_number": "0000000000", "match_fields": { "first_name":
"Test", "last_name": "Test", "other_name": "Test", "id_number": "1234567890" } }

Response

Asynchronous Endpoint (/v2/async-verify-phone)

Status Code

Description

Response Body

200

Success

{ "success": true }

400

Bad request

{ "success": false, "code": "2413", "error": "Invalid request" }

500

Internal server error

{ "success": false, "error": "System Error" }

Synchronous Endpoint (/v2/verify-phone-number)

Status Code

Description

Response Body

200

Success

Full JSON example below

400

Bad request

{ "success": false, "code": "2413", "error": "Invalid request" }

500

Internal server error

{ "success": false, "error": "System Error" }

Example JSON Response:

{
  "code": "1020",
  "created_at": "2024-08-05T11:09:20.232Z",
  "job_id": "12cf30bb-d181-4d5e-a804-83253bafe6e4",
  "job_type": "phone_number_verification",
  "matched_fields": {
    "first_name": "Exact Match",
    "last_name": "Exact Match"
  },
  "message": "Exact Match",
  "partner_id": "002",
  "partner_params": {
    "job_id": "12cf30bb-d181-4d5e-a804-83253bafe6e4",
    "user_id": "8a1ccd25-b6e6-47ca-ab48-df5439b4613c"
  },
  "signature": "sample-signature",
  "timestamp": "2024-08-05T11:09:20.232Z"
}

Result Codes

Result Code

Message

Description

1020

Exact Match

All fields provided match the record in the database.

1021

Partial Match

Some, but not all, fields match the record in the database.

1022

No Match

None of the fields match the record in the database.

1023

Record Not Found

The phone number does not exist in the database.

1015

ID Authority Unavailable

The verification could not be completed because the ID authority was unavailable.

How Field Matching is Managed

Due to the unique characteristics of databases in different markets, the method we use to compare match fields with phone number records may vary.

Field
Kenya
Nigeria
South Africa
Tanzania
Uganda

First Name

Not Applicable

Exact Match, Partial Match & No Match

Exact Match, Partial Match & No Match

Exact Match, Partial Match & No Match

Exact Match, Partial Match & No Match

Other Name

Not Applicable

Not Applicable

Exact Match, Partial Match & No Match

Exact Match, Partial Match & No Match

Exact Match, Partial Match & No Match

Last Name

Not Applicable

Exact Match, Partial Match & No Match

Exact Match, Partial Match & No Match

Exact Match, Partial Match & No Match

Exact Match, Partial Match & No Match

ID Number

Exact Match & No Match only

Not Applicable

Exact Match, Partial Match & No Match

Not Applicable

Not Applicable

  • Exact Match: Fields match exactly

  • Partial Match: Fields are a levenshtein distance of <=2 apart

  • No Match: All other cases

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