Last updated
Last updated
This guide explains how to manage user accounts in our system, including re-enrollment, deactivation, and blocking. The unique user ID in the PartnerParams
JSON is crucial to these processes.
To re-enroll a user, activate this feature for their user ID using the following API endpoint:
POST https://[env].smileidentity.com/api/v2/partner/enrollee
Where [env]
is either "portal" or "prod"
“portal” (test environment) - "https://portal.smileidentity.com/api/v2/partner/enrollee"
“prod” (production environment) - "https://prod.smileidentity.com/api/v2/partner/enrollee"
Submit a JSON request as follows, setting the allow_new_enroll
flag to true
:
To temporarily deactivate a user ID, use the same endpoint with the active
flag set to false
:
For permanent removal or blocking of a user ID, use the same endpoint, setting the delete
flag to true
:
User IDs flagged for suspected fraudulent activity can be re-enabled for authentication by changing the is_fraudulent
flag to false
. When is_fraudulent
is true
, the system continues to process jobs and collect data about potential fraudsters, but all jobs will be marked as failed. This allows for continued monitoring while preventing unauthorized actions. Use the following JSON structure to modify the flag: