Enhanced Document Verification

Only available where we are integrated into the document's issuing authorities' database

Overview

Enhanced Document Verification is a powerful extension of our Document Verification product, providing an additional layer of security and validation for identity documents. This check verifies that a document is authentic and cross-references the information on the document with a government database in a single call.

This dual check makes it extremely difficult for fraudsters to onboard and allows you to comply with document storage requirements.

To run an Enhanced Document Verification job, we require:

1. A selfie of the user

2. An image of the document

3. The country of issuance

4. The ID type of the document (this must be one of our supported documents)

The Three Components of an Enhanced Document Verification

1. Document Authentication: Like Document Verification, Enhanced Document Verification allows you to verify the authenticity of identity documents by checking security features, MRZ and barcodes.

2. User Authentication: Next, it confirms that the submitted ID document belongs to the user by comparing their submitted selfie with the photo on the document. This step ensures that the person presenting the document is its rightful owner.

3. Issuer Data Cross-Check: Enhanced Document Verification cross-references the document data with official government database records. This step double-checks the document's legitimacy by comparing the OCR information extracted from the document to a record on a government ID registry.

Supported Documents

These are only the documents supported by Enhanced Document Verification. Please refer to the supported regions in our documentation for the complete list of documents supported on our Document Verification product.

Country	Country Code	ID Type	Details
	🇬🇭
Ghana	GH	PASSPORT	Passport
Ghana	GH	SOCIAL_ID	SSNIT
Ghana	GH	VOTER_ID*	New Voter's ID
	🇰🇪
Kenya	KE	RESIDENT_ID	Alien Card
Kenya	KE	IDENTITY_CARD	National ID
Kenya	KE	PASSPORT	Passport
	🇳🇬
Nigeria	NG	VOTER_ID	Voter's ID
	🇿🇦
South Africa	ZA	IDENTITY_CARD	National ID and Greenbook

*Only supports Ghana Voter IDs issued from 2020

Integration Options

Available via the Rest API

Image Specifications

Please ensure that the orientation of your document images matches the way information is printed on the document. For example, if the document is meant to be read vertically(portrait) like a passport, do not rotate the image to a horizontal (landscape) orientation.

To check the authenticity of the document, we require high-resolution images. The image should be cropped to include the entire document with minimal background.

The following are the minimum specifications we require for the document image:

• The minimum resolution on the horizontal (longer) side of credit card-sized ID cards should be 1500 pixels.

• Minimum resolution on the horizontal (longer) side of passports should be 2200 pixels.

• The total Image size should be at least 600KB but no more than 10MB.

To get the best results on document verification, we recommend the document image meets the following criteria:

1. Ensure the image is not tightly cropped. All edges of the ID document should be visible.

2. The face in the ID photo should be visible.

3. The document should be placed on a flat, non-white surface for the capture.

4. If the document contains an MRZ code, ensure no part of the code is covered by a finger or is cut off in the image.

5. Avoid fingers covering any part of the document.

6. Ensure no glare or bright light (flash) obstructs information on the document.

7. All text on the document must be readable after capture.

Request Values

You need to perform two steps to use this product:

• Make a request to Smile ID for a job to be performed

• Upload the job payload

NOTE: The value of the job_type for this product is 11

Making a Job Request

Request Type: POST

Environment	URL
Sandbox	https://testapi.smileidentity.com/v1/upload
Production	https://api.smileidentity.com/v1/upload

Keys	Type	Required	Description
source_sdk	string	Yes	The integration option you are using. For rest api send the value as "rest_api"
source_sdk_version	string	Yes	The version of the integration option you are using
signature	string	Yes	Your calculated access signature
timestamp	string	Yes	The timestamp that was used to calculate the signature (in ISO date/time format)
smile_client_id	string	Yes	This is your partner id which can be found on the side navigation panel of the Smile ID partner portal
partner_params	object	Yes	A JSON object containing the partner parameters below as well as any additional key value pairs you wish to include for tracking which will be returned in the response
partner_params.job_type	string	Yes	The type of job you want to perform. This should be set to 11
partner_params.job_id	string	Yes	A value generated by you, so you can track jobs on your end. This value must be unique, can be any string and can follow your identifier convention
partner_params.user_id	string	Yes	A value generated by you, so you can track users on your end. This value must be unique, can be any string and can follow your identifier convention
model_parameters	string	No	This parameter is specific to mobile SDK, can be left as an empty JSON object
callback_url	string	Yes	A publicly available endpoint on your system where Smile ID will send the results of a job to in the form of a POST request (with no authorisation headers)

At the end of the request, you will receive a job number for tracking and a url where you will be uploading your images.

Example Request

{
  "source_sdk": "rest_api",
  "source_sdk_version": "1.0.0",
  "signature": "<calculated signature>",
  "timestamp": <timestamp e.g. 2021-08-12T17:57:00.614879>,
  "smile_client_id": "<partner id>",
  "partner_params":
      {
        "job_type": 11,
        "job_id":"job_09876",
        "user_id":"user_12345"
      },
          "model_parameters": {},
          "callback_url": "https://<partner side callback URL>/"
}

In the response body to the prep upload request, you will receive an AWS s3 bucket link. You will upload the images for face and identity document verification to this link. The URL is structured like:

"https://smile-uploads-test.s3.us-west-2.amazonaws.com/videos/ <partner_id>/<partner_id>-<smile_job_id>-<random hash>/attachments.zip ?AWSAccessKeyId=<> &Content-Type=application%2Fzip &Expires=1598449184&Signature=<> &x-amz-security-token=<>&x-amz-server-side-encryption=AES256"

Example Response

200: OK

A record has now been created waiting for the job to be processed once the required data has been uploaded

{
    "upload_url": "https://smile-uploads-test.s3.us-west-2.amazonaws.com/videos/<partner_id>/<partner_id>-<smile_job_id>-<random hash>/selfie.zip?AWSAccessKeyId=<>&Content-Type=application%2Fzip&Expires=1598449184&Signature=<>&x-amz-security-token=<>&x-amz-server-side-encryption=AES256",
    "ref_id": "<partner_id>-<smile_job_id>-<random hash>",
    "smile_job_id": "0000000001",
    "camera_config": "null", ---sdk specific---
    "code": "2202"
}

400: Bad Request

Trying to use a job_id in partner_params that has already been used

{
  "error": "Job already exists. Did you mean to set the retry flag to true?",
  "code": "2215"
}

Uploading the Job Payload

To perform a job, Smile ID requires a Zip file that contains the following information:

• images - images are ID document photos (bearer's face must be visible), selfie and liveness images (optional)

• Info.json file - the structure of the info.json file is detailed below

The Zip file must have the same name as the file_name specified while making a job request (prep upload). In the case of the example request above, the filename will be attachments.zip.

Request Type: PUT

Environment	URL
Sandbox	Upload URL you were supplied while making a Job Request
Production	Upload URL you were supplied while making a Job Request

The request body will be of type binary (the zip file)

Info.json file

The info.json file contains the selfie and ID card images required to process the document verification job. The images can either be parsed inline as a base64 encoded string, or the image files themselves can be zipped with the info.json file. Only .jpg file type is supported.

The structure of the info.json file is detailed below

Parameter	Description
package_information	This contains information about the rest api you’re calling. We recommend you use the following as the package_information: "package_information": { "apiVersion": { "buildNumber": 0, "majorVersion": 2, "minorVersion": 0 } }
id_info	The country and id type you want to verify. The uploaded ID card image must match the country and id type you specify in this json object. To view the list of supported documents check the supported documents section on this page. "id_info": { "country":"<country code e.g. KE>", "id_type":"<smile ID type keyword e.g. NATIONAL_ID>" }
images	The images required for the document verification job. There are 3 image types that can be uploaded: Selfie - a single coloured selfie image of the user. Liveness images (optional) - 8 colour images of the user’s face captured while the user was prepping to take the selfie image (it’s recommended you use our web components to capture the liveness images). ID card image - a single front image of the user’s ID card or two images (front and back of ID card) if the back of the ID card contains vital information such as MRZ code. The images can be added as base64 encoded strings or the image files themselves can be added to the zip and the filename specified in the info.json. { "image_type_id": “varies based on image type and type of upload either base64 string or filename. Read more on image types in FAQs”, "image": "<base64 string of image>", "file_name": "<name of file in the zip that will be uploaded>" } Depending on the image_type_id one of the other parameters (image or file_name) will be an empty string (“”)

Info.json Example

The zip file contains the info.json file only (if images are inline i.e. supplied as base64 encoded strings) or both an info.json file and image files (if the image files themselves are uploaded).

Example zip file and info.json when images are inline (i.e. base64 encoded strings)

The zip file contains only the info.json file and no image files.

The content of the info.json file below:

{
  "package_information":
  {
    "apiVersion": {
      "buildNumber": 0,
      "majorVersion": 2,
      "minorVersion": 0
    }
  },
  "id_info":
  {
    "country":"<country code e.g. NG>",
    "id_type":"<smile ID type keyword e.g. PASSPORT>"
  },
  "images": [
    {
      <Use this for the selfie>
      "image_type_id": 2,
      "image": "iVBORw0KGgoAAAANSUhEUgAAArgWElmTU0A- - -truncated base64 string",
      "file_name": ""
    },
    {
      <Use this for the ID card>
      "image_type_id": 3,
      "image": "iVBORw0KGlDQ1BJQ0MgUHJvZmlsZQAASImVVw- - -truncated base64 string",
      "file_name": ""
    }
  ]
}

Example zip file and info.json when images are uploaded as files

The zip file contains the info.json file, selfie and ID card images.

The content of the info.json file below:

{
  "package_information":
  {
    "apiVersion": {
      "buildNumber": 0,
      "majorVersion": 2,
      "minorVersion": 0
    }
  },
  "id_info":
  {
    "country":"<country code e.g. KE>",
    "id_type":"<smile ID type keyword e.g. NATIONAL_ID>"
  },
  "images": [
    {
      <Use this for the selfie>
      "image_type_id": 0,
      "image": "",
      "file_name": "Selfie.jpeg"
    },
    {
      <Use this for the ID card>
      "Image_type_id": 1,
      "image": "",
      "file_name": "ID.jpg"
    }
  ]
}

How Smile ID Processes the Job

Action	Description
Proof of life & spoof detection	Performed on user submitted selfie
Selfie compares	Selfie comparison to user submitted document image
Document Verification	To verify the document we confirm the following: The name, date of birth, and ID number are clearly stated on the document The data on the document is consistent i.e. MRZ and Human readable information match Document has visible security features Document image is not blurry and can be processed The document image provided matches the document type the user claims to have submitted

Return Values

The full list of keys and possible return values are highlighted below:

Name	Type	Description	Value
PartnerParams.job_id	String	A unique reference defined by you to keep track of the job
PartnerParams.job_type	String	The type of job you performed.	11
PartnerParams.user_id	String	A unique reference defined by you to keep track of the user
ResultCode	String	Numeric value of the job outcome.	For a list of potential error codes see here.
ResultText	String	Textual value of the job outcome. Human readable value for the result.	List of all result text is listed here.
SmileJobID	String	The Smile internal reference number for the job
Country	String	The country of issuance of the ID type
IDType	String	The ID type of the document ID
IDNumber*	String	The ID number extracted from the document ID either by OCR or decoding the MRZ
FullName*	String	The full names as retrieved from the ID authority database
DOB*	String	The date of birth retrieved from the ID authority database
Gender*	String	The gender retrieved from the ID authority database
IssuanceDate	string	The issuance date of the document ID retrieved from the ID authority database
ExpirationDate*	String	The expiration date of the document ID retrieved from the ID authority database
Document	String	The cropped and upright document image returned as a base64 string
PhoneNumber*	String	The phone number retrieved from the ID authority database
PhoneNumber2*	String	The second phone number retrieved from the ID authority database
Address*	String	The address retrieved from the ID authority database
signature	String	The outgoing signature, you can use this to verify that the response is from Smile ID
timestamp	String	The outgoing timestamp in ISO date/time format, use this to calculate the outgoing Signature
Actions	Object	The JSON object contains the results of checks Smile ID performed on the job
Actions.Human_Review_Compare	String	If the Smile ID system can not automatically decide on the face compares it will be reviewed by humans and the result will be displayed here	“Passed” “Failed” “Unable to Determine” “Not Applicable”
Actions.Human_Review_Liveness_Check	String	If the Smile ID system can not automatically decide on the liveness of the user submitted selfie, it will reviewed by humans. The result is displayed here. NOTE: the machine liveness check result Liveness_Check is reported as failed even if the reviewer passes the review	“Passed” “Failed” “Unable To Determine” “Not Applicable”
Actions.Liveness_Check**	String	Liveness check on user provided selfie	“Passed” “Failed” “Under Review” “Not Applicable”
Actions.Register_Selfie	String	Register selfie of user	“Approved” “Rejected” “Not Applicable”
Actions.Verify_Document	String	Verify the document ID submitted by the user	“Passed” “Failed” “Under Review” “Not Applicable”
Actions.Return_Personal_Info	String	Return user’s PII from id authority	“Returned” “Not Returned” “Not Applicable”
Actions.Selfie_To_ID_Card_Compare	String	Compare user-submitted selfie to photo on user-submitted ID card	“Completed” “Under Review” “Not Applicable”

*Only returned if information is on the physical ID card

** If a single selfie image is provided, the system will only perform a photo of photo check

Example JSON Response

{
  "Actions": {
    "Human_Review_Compare": "Passed",
    "Human_Review_Liveness_Check": "Passed",
    "Liveness_Check": "Passed",
    "Register_Selfie": "Approved",
    "Return_Personal_Info": "Returned",
    "Selfie_To_ID_Card_Compare": "Completed",
    "Verify_Document": "Passed"
  },
  "Country": "KE",
  "DOB": "1989-01-20",
  "Document": "----base64 encoded string----",
  "ExpirationDate": "2025-11-26",
  "IssuanceDate": "2000-01-01",
  "FullName": "John Joe Doe",
  "Gender": "M",
  "IDNumber": "B00123456",
  "IDType": "NATIONAL_ID",
  "PartnerParams": {
    "job_id": "Testing_0036",
    "job_type": 11,
    "user_id": "Test_0036"
  },
  "ResultCode": "0810",
  "ResultText": "Document Verified After Human Review",
  "SmileJobID": "0000000046",
  "signature": "---signature---",
  "timestamp": "2021-12-14T20:07:56.829Z"
}

Evaluating the Results

Actions performed on the product are not completed at the same time, so we send results to your callback endpoint when they are ready. Also, if the Smile ID system can not automatically make a decision on an action, it is passed to our human reviewers, and the system decision is sent via callback once the reviewers make a final decision.

The Document Verification can fail for multiple reasons:

1. A spoof was detected on the submitted selfie - if we believe the selfie has been tampered with or is a picture of a picture, the document verification will fail.

2. The submitted selfie does not match the face on the document - if the selfie and face on the document do not match, the document verification job will fail.

3. The OCR extracted information, and the decoded MRZ information do not match, e.g., the name encoded in the MRZ does not match the name that can be seen on the document.

4. The document image or selfie is blurry.

5. Some known visible security features on the document are missing, e.g. the coat of arms on a Nigerian driver’s license.

6. The ID type specified by the user does not match our system’s classification of the document type.

7. The data on the document does not match the issuer's records

8. The ID number on the document was not found in the issuer's database

Result Codes and Result Texts

Result codes detail what the current (or final) result of a job is. Result Codes for all jobs fall into one of two categories:

1. Approved (or Pass) This means that all applicable Actions passed and the overall job was approved.

2. Rejected (or Fail) This means that one or more of the applicable Actions for the job failed, and thus, the overall job was rejected according to Smile ID standards.

General Failures Result Codes and Texts

This means no further processing is possible on the job. General failures occur when a job cannot be submitted due to a logical/technical issue. These jobs do not appear in the portal or have a Smile Job ID.

Code	Text	Description	Category
0001	Data Invalid	Uploaded zip is corrupted	Rejected
0001	Data Invalid - Images corrupt or not present	info.json lists an image file that was not included in the zip	Rejected
0001	ID Card image not provided	There was no ID card image submitted with the job	Rejected
0001	System Error	A system error occurred	Rejected
0903	Zip Corrupt	The uploaded Zip file is corrupted.	Rejected
2405	Error - "You are not authorised to do that" *	An invalid signature was used to sign the request.	-
2314	Error - No Zip File Received	No Zip files was uploaded.	-
2203	Error - Invalid JSON	The info.json file in the Zip is not properly structured. Ensure all keys are present and properly named.	-
2213	Error - A required parameter is missing	Not all the required keys were submitted in the info.json or request payload. Please check request values for this product.	-
2204	Error - A parameter is of the wrong data type	The format of one of the request values was wrong. Please check request values for this product.	-
2205	Error - You are not authorised to do that. *	An invalid signature was used to sign the request. Please ensure you are using the correct signature for the environment (ie: sandbox vs production)	-
2220	Error - Production is not enabled for this account. Please complete your KYC with Smile ID.	You have not completed your KYC.	-
2212	Error - Invalid job type	An invalid value was inputted in the job_type key. Change the value to 6.	-
2209	Error - Wrong user id. This user is already enrolled with user_id	An existing user_id was inputted. Enter a unique user id.
2215	Error - Job already exists for job_id	An existing job_id was inputted. Enter a unique job id.	-

* Read more on how to troubleshoot this error here

Product-Specific Result Codes and Texts

Code	Text	Description	Category
0810	Document Verified	Images matched, no spoof was detected on Selfie and the document is valid.	Approved
0811	Unable to Verify Document - reason	Document image was usable but document verification failed due to any of the following reasons: - Document is expired - The selfie did not match the photo on document - Selfie failed liveness checks - Some security features were missing on the document - The information on document is inconsistent i.e. the MRZ information did not match the OCR'ed information - A wrong document type was uploaded - The document data does not match the issuer's records - The id number on the document was not found in the issuer's database	Rejected
0812	Unable to verify Document - reason	Document verification failed because the document image is unusable or an invalid document image was uploaded e.g. work ID card	Rejected
0816	Unable to verify Document - Unsupported Document	Provided document is not supported for KYC i.e. document is one of the following: - Minor's Passport - Carry Permit - Hunting Permit - Sex Offender ID - SIM Card	Rejected
1014	Unsupported ID Type	The country_code and or the id_type in the info.json file is not supported, please use any of the supported country_codes and id_types in the documentation	Rejected

Running in Sandbox

Document verification can be tested in our sandbox environment. However, you will get a simulated response. In the sandbox, the document verification job is processed as described below:

• The selfie is compared to the photo on the identity document, if both images do not match, the document verification job fails

• The authenticity of the document is not confirmed, and we will always return the document as being valid

• The values you parse in id_type and country are not checked with the supported countries and IDs