Selfie best-practices

If you're using our Android SDK, we take care of image quality with our unique SmartSelfie™ capture. Furthermore, iOS devices have consistently strong camera hardware and thus generally results in good quality images for us to process.

However, if you choose to capture images without the use of one of our SDKs we strongly encourage you to provide your users an example of best practices for image capture.

A few rules for uploading selfie images

• We suggest a resolution of 480x640 for selfie images and 240x320 for liveness images.

• Keep the total payload size (selfie and liveness images and job metadata) under 10 megabytes before submission.

• If individual images are > 10mb, your job might not be processed successfully.

• We support Jpeg image files, and BASE64 encoded image strings depending on the product endpoint.

Show your users how to take the perfect Selfie