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  • GETTING STARTED
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    • Pricing
  • SUPPORTED ID TYPES & DOCUMENTS
    • For Individuals (KYC)
      • Using ID Number
        • Supported Countries
          • Côte d'Ivoire
            • National ID (without Photo)
            • Resident ID (without Photo)
          • Ghana
            • Ghana Card
            • Ghana Card (without Photo)
            • Passport
            • Voter's ID
          • Kenya
            • Alien Card
            • KRA Pin
            • National ID
            • National ID (without Photo)
            • Passport
            • Tax Information
          • Nigeria
            • Bank Account
            • BVN
            • NIN V2
            • NIN Slip Verification
            • V_NIN (Virtual NIN)
            • Phone Number
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          • South Africa
            • National ID
            • National ID (without Photo)
            • Phone Number
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          • Uganda
            • National ID (without Photo)
            • Basic KYC in Uganda
          • Zambia
            • Bank Account
            • TPIN
          • Zimbabwe
            • National ID (without Photo)
        • Test Data
          • Customising Sandbox Test Data
        • ID Number Regex
        • Visual Samples of Supported ID Types
      • Using Document Image
        • Continents
          • Africa
          • Asia and the Middle East
          • Europe
          • North America
          • Oceania
          • South America
    • For Businesses (KYB)
      • Supported Countries
        • Nigeria
          • Business Registration
          • Tax Information
        • Kenya
          • Business Registration
        • South Africa
          • Business Registration
      • ID Number Regex
  • PRODUCTS
    • For Individuals (KYC)
      • AML Check
        • AML News Media
      • Basic KYC
      • Biometric KYC
      • Digital Address Verification
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        • Document Verification
        • Enhanced Document Verification
      • Electronic Signature
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      • SmartSelfie™ Authentication
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      • Smile Secure
    • For Businesses (KYB)
      • Business Verification
  • Integration Options
    • Mobile
      • Getting Started
      • Products
        • Biometric KYC
        • BVN Consent
        • Document Verification
        • Enhanced Document Verification
        • Enhanced KYC
        • SmartSelfie™ Enrollment and Authentication
        • Enhanced SmartSelfie™ Enrollment And Authentication
      • Customization
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        • Utilities
      • Python
        • Installation
        • Signature
        • Products
          • Basic KYC
          • Enhanced KYC
          • Biometric KYC
          • Document Verification
          • SmartSelfie™ Authentication
          • Business Verification
        • Generate Token for Web Integration
        • Utilities
      • Java
        • Release Notes
        • Installation
        • Signature
        • Products
          • Basic KYC
          • Enhanced KYC
          • Biometric KYC
          • Document Verification
          • SmartSelfie™ Authentication
        • Generate Token for Web Integration
        • Utilities
      • Node.js
        • Installation
        • Signature
        • Products
          • Basic KYC
          • Enhanced KYC
          • Biometric KYC
          • Document Verification
          • Enhanced Document Verification
          • SmartSelfie™ Authentication
          • Business Verification
        • Generate Token for Web Integration
        • Utilities
      • PHP
        • Installation
        • Signature
        • Products
          • Basic KYC
          • Enhanced KYC
          • Biometric KYC
          • Document Verification
          • SmartSelfie™ Authentication
        • Generate Token for Web Integration
        • Utilities
    • Rest API
      • Signing your API Request
        • Using Signature
      • Products
      • Postman Collection
      • Utilities
    • Web / Mobile Web
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        • Installation
        • Usage
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      • Javascript SDK
        • Installation
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        • Deprecated Version
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          • Notes
          • Support
  • FURTHER READING
    • FAQs
      • What are your support hours?
      • How do I set up a callback?
      • How to re-enroll, deactivate or delete a user?
      • Add or remove team members
      • What are top-level keys?
      • What are partner_params?
      • How do job types map to the new product names?
      • Is there an API I can use to monitor my wallet balance?
      • Is there an API I can query to check the availability status of an ID type?
      • How do I integrate Smile ID in other countries or query other ID types?
      • What are the image types I can upload to Smile ID?
      • Why aren't Kenyan IDs returning images for some IDs queried?
      • Why are some of my bank verification requests returning 'ID authority unavailable'?
      • How can I look up a specific user's data?
      • Selfie best-practices
      • Document capture best-practices
      • What happens under the hood?
      • Guide to the user consent screen
      • What is code 2302?
      • Using the Demo App and Scanning QR codes
    • Job status
    • KYC receipts
    • Result codes
      • Error codes
    • Securing your account with two-factor authentication (2FA)
    • Security Overview
    • Troubleshooting
      • Troubleshooting error 2204 & 2205 - "You're not authorized to do that"
      • Why is my Web API job taking so long?
      • Image capture issues on web client
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On this page
  • Enabling Offline Mode
  • Submitting an Offline Job
  • Helper Functions
  • Listing Jobs awaiting API submission
  • Listing Submitted Jobs
  • File Cleanup

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  1. Integration Options
  2. Mobile

Offline Mode

To deal with situations where network connectivity may be limited or unavailable, we provide an Offline Mode. This allows a job to be saved locally so that it can be submitted later once network connectivity is restored.

When Offline Mode is enabled and an API request encounters a connectivity issue, the UI will not show an error message. Instead, it will appear as a successful operation.

Offline Mode was added in SDK version 10.1.0 on Android and iOS

Enabling Offline Mode

Offline mode must be explicitly enabled. This setting will apply to all jobs.

SmileID.setAllowOfflineMode(true)
SmileID.setAllowOfflineMode(allowOfflineMode: true)
SmileID.setAllowOfflineMode(allowOfflineMode: true);
SmileID.setAllowOfflineMode(true);

To disable Offline Mode, simply call the method passing false instead

If you want to enable Offline Mode for a single job, simply enable it before the job and disable it once completed

Submitting an Offline Job

Once network connectivity is restored, a job previously saved in Offline Mode can be submitted to the backend for processing. A job is identified by its jobId, so it is important to save it once a job completes in Offline Mode.

SmileID.submitJob(jobId)
SmileID.submitJob(jobId: jobId)
SmileID.submitJob(jobId: jobId, deleteFilesOnSuccess: true);
SmileID.submitJob(jobId);

Helper Functions

Listing Jobs awaiting API submission

Returns a list of job IDs that have not yet been submitted to the backend

SmileID.getUnsubmittedJobs()
SmileID.getUnsubmittedJobs()
SmileID.getUnsubmittedJobs()
SmileID.getUnsubmittedJobs();

Listing Submitted Jobs

Returns a list of Job IDs that have been submitted to the backend for processing

SmileID.getSubmittedJobs()
SmileID.getSubmittedJobs()
SmileID.getSubmittedJobs()
SmileID.getSubmittedJobs();

File Cleanup

This will cleanup the supporting files for a job (selfies and document captures)

SmileID.cleanup(jobId)
SmileID.cleanup(jobId: jobId)
SmileID.cleanup(jobId: jobId)
SmileID.cleanup(jobId);

Use this in conjunction with getUnsubmittedJobs and getSubmittedJobs above

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Last updated 11 months ago

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Job processing is asynchronous, so it is possible that a job has been submitted but is still being processed by the backend. Use the job polling helper methods to determine when processing is complete ()

Checking Job Status