SDK Error Handling

On failure that are local the SDK will return an error code and a message to inform what went wrong

Camera Errors

Error	Message
11	Unable to initialize the selfie camera.
10	Your device doesn't support the selfie camera
14	ID Capture failed
16	ID Card picture callback failed to return image.
316	ID Card auto focus failed.
317	ID Card touch focus failed.
18	ID Card draw view failed.
9	ID Card camera initialization failed.

File Related Errors

Error	Message
311	Unable to submit. File packaging error.
13	Failed to submit. Could not create ZIP file.
21	Data packaging failed, no resources found, or operation has been canceled
28	Cannot execute operation, No job found for provided tag
37	Packaging failed, Json parsing failed
767	Invalid tag format please ensure there are no spaces or special characters in the tag

Network Errors

Error	Message
27	Not Authorized (When the server returns a 401 error)
12	Failed to submit. Upload link not received.�
2210	Enroll does not exist for specified user.
15	Unable to verify user. Authentication failed.
17	A network error occurred, Please try again.
19	Either operation is timed out or you cancelled the running operation.Please try submitting again.
22	Enroll failed.
25	Job type requires an ID Card image.
26	Authentication failed enroll not found on server
29	Auth Smile Request Failed
30	Images unusable
40	Id validation requires ID Number, ID Type and Country
2212	Id validation failed